FAQ

1) Do you ship worldwide?

- Yes, we do! 

2) When does my order arrive?

- Please allow up to 10 business days for delivery in Germany and up to 20 business days for delivery in Europe! Worldwide delivery can take up to 3 weeks.

**IMPORTANT NOTE: PLEASE DOUBLE CHECK YOUR SHIPPING ADDRESS SAVED IN YOUR PAYPAL ACCOUNT BEFORE ORDERING**

3) What about returns?

- We are able to exchange the things you ordered, if a product is damaged or somehow wrong and it's our fault. PLEASE CHECK YOUR SIZE BEFORE YOU ORDER SOMETHING. We are not H&M or ASOS and can NOT take clothes back and exchange for free just if it doesn't fit you!

4) What brands do you print on?

- You can read about it in the item description.

5) Can I get some free stuff?

- Every order contains some free stickers, flyers, posters or other goodies!

6) Can I contact you?

- Sure! Just use the "Contact" link above or send us a mail at tickets[at]voidfes.de

7) I have no Paypal!

-You have no Paypal? No Problems!

Just write us an email at tickets[at]voidfest.de

1. Write "Advance Payment Order" in the subject line.

2. Tell us what you want!

You will get a confirmation mail with all bank account information and the total price.